Our exchange policy is designed with care. Please review the details below to ensure a smooth experience with your order.
No Returns Available
We currently do not accept returns. Please ensure you review your order carefully before checkout.
Local Orders Only
Exchanges are exclusively available for orders within Ghana
Size Guide Warning
Please refer to size guides cautiously to avoid errors. As returns are not available, selecting the correct size is essential for your satisfaction.
Email support with your order number
New one-way delivery fee applies
Item collected by courier for return
Send item via FedEx to our address
Replacement sent after receipt
7 Days
Customer error exchanges are only valid for 7 working days from the date of order delivery
Measure yourself before ordering
Check product size charts
Compare with similar items you own
Contact us for sizing advice
While we maintain a strict no-return policy to keep our prices competitive, our exchange process ensures you get the right fit. Take your time to check our size guides and reach out if you need assistance.